Monday, March 23, 2009
Membership Has Its Privileges . . .
So we're contemplating a new membership program to focus the love on on our most loyal guests. We'd love feedback - please let us know what you think by taking a few minutes to take our online survey.
Monday, March 16, 2009
How Launching Another Parlor is like Having Another Child
Day four of our new parlor, and as I drive across the 520 bridge, I ponder all the ways in which being a mom has prepared me for being a better business leader. (Now that I'm driving across 520 a lot, you may see more postings as I have MUCH more time to contemplate the state of the economy, Julep, and the license plate in front of me).
So here are the top ten ways in which launching another new parlor is like having another new baby:
10. You take WAY less pictures of the last parlor/child because, afterall, you ARE BUSIER this time around.
9. Just when it's too late to turn back, you begin to question your sanity and your ability to take on ONE MORE THING without losing your already tenuous grip on reality.
8. Each parlor / child comes with its own unique, unanticipated challenges that you have to learn, figure out, and create an action plan around.
7. But you love each parlor/child equally for its unique qualities.
6. You're not as nervous that you will be a complete failure because, after all, you and your partner(s) have done this before.
5. "But OMG what if the other time(s) were a fluke and this is different?" you wake up wondering, heart racing.
4. It takes a bigger village with each additional parlor/child. No one can do it alone.
3. You sweat less about the details (no retail display, diaper rash) and are able to focus more on the bigger picture (is everybody alive and breathing?).
2. You start living at Top Pot Doughnuts and gain weight much earlier in the process.
1. You drink more with each additional parlor launch / pregnancy.
So here are the top ten ways in which launching another new parlor is like having another new baby:
10. You take WAY less pictures of the last parlor/child because, afterall, you ARE BUSIER this time around.
9. Just when it's too late to turn back, you begin to question your sanity and your ability to take on ONE MORE THING without losing your already tenuous grip on reality.
8. Each parlor / child comes with its own unique, unanticipated challenges that you have to learn, figure out, and create an action plan around.
7. But you love each parlor/child equally for its unique qualities.
6. You're not as nervous that you will be a complete failure because, after all, you and your partner(s) have done this before.
5. "But OMG what if the other time(s) were a fluke and this is different?" you wake up wondering, heart racing.
4. It takes a bigger village with each additional parlor/child. No one can do it alone.
3. You sweat less about the details (no retail display, diaper rash) and are able to focus more on the bigger picture (is everybody alive and breathing?).
2. You start living at Top Pot Doughnuts and gain weight much earlier in the process.
1. You drink more with each additional parlor launch / pregnancy.
Friday, March 13, 2009
"Sneak Preview" Day at Bellevue!
Sneak Preview day - here we are before the crowds arrive . . .
We had an amazingly fun day introducing ourselves to our new guests and introducing our loyal guests from other parlors to our new Bellevue parlor.
THANK YOU to everyone who helped us celebrate our Sneak Preview! And thank you to the amazing Bellevue team, and others who joined us all day long to help us out (especially Erica, Susie and Jfed!). And Amy and Lisa, who have been with me through all four parlor openings.
Saturday, March 7, 2009
Free Manicures at New Bellevue Parlor 3/12
One Week Before Opening Day!
We met at 10am on Friday at our Support Center offices in Queen Anne to take all the "shopping" we've done to date over to our new Bellevue Parlor!
Here's our buff District Manager Amy and our new Bellevue Parlor Manager Katie loading up the van!
And Susie, and Lisa, and Amy, and Erica, and Tyson too. (THANK YOU!).
With everyone pitching in, it took no time at all. Now our Bellevue parlor has hot towel warmers, guest chairs, one vernisseur stool and one esthetician stool, verniseur baskets, moisturizers, hot water dispenser, hole punch, coffee table, flat screen TV, POS terminals at the front, and a partridge in a pear tree. On Sunday Kate, Ripley and I will be delivering the final pieces of furniture to Bellevue. Our final building inspection is on Monday, and, our phones arrive on Tuesday, and our final Board of Health inspection is on Wednesday. Then we're excited to swing our doors open to our first guests on Thursday!
8 Days Before Bellevue Opening
Thanks the Tait (who I somtimes call Darren, because of my early onset Alzeimers) of Seattle Computing and his brilliant colleagues, our 54 inch flat screen can play Wonder Woman (as promised for our March Chick Flick Thursdays), and we have an internal and external network connection stuff going on (to use the technical terms). We'll be able to check in our guests and they'll be able to connect to our WiFi network and email from their pedicures - if they choose to that instead of dozing off after a glass of wine (licnese still pending!) and a neck massage.
Jennifer and Chris - we LOVE the gi-normous walnut ledge behind the front desk. And Chris - you are a genius because Darryl was worried about how it would mount - but of course you had thought of that already.
Katie and I put up the FREE MANICURES sign this morning - and our love affair with our Studio SC gang deepens with each project - even 2 hour turnaround ones where we don't give you basic information like dimensions. Thank you Alli and JJ!
Wednesday, March 4, 2009
To extend or not to extend Staycation?
Of course, the answer is to extend! Through May 28, to be exact.
Because our guests have DEMANDED it (some gently, some not so gently).
And, to be honest, it's one of the few promotions we've offered that is beloved by guests, verniessuers, managers, and parlor hostesses. Usually there's at least SOMETHING a little askew . . .
I think it helped that we sent out a Survey Monkey to our team to ask for input in advance - troubleshooting potential issues before they happened.
And it also helps that it's a fun idea - I LOVE seeing women with lovely hands and toes sip their umbrella drinks.
The benefit of being a small start-up is that we can make these responsive decisions on the fly - we are not locked into a a two year marketing calendar (after we build one, then we'll figure out how locked into it we need to be!).
So for now, we're Staycationing away.
Because our guests have DEMANDED it (some gently, some not so gently).
And, to be honest, it's one of the few promotions we've offered that is beloved by guests, verniessuers, managers, and parlor hostesses. Usually there's at least SOMETHING a little askew . . .
I think it helped that we sent out a Survey Monkey to our team to ask for input in advance - troubleshooting potential issues before they happened.
And it also helps that it's a fun idea - I LOVE seeing women with lovely hands and toes sip their umbrella drinks.
The benefit of being a small start-up is that we can make these responsive decisions on the fly - we are not locked into a a two year marketing calendar (after we build one, then we'll figure out how locked into it we need to be!).
So for now, we're Staycationing away.
Saturday, February 21, 2009
The walls are up and painted in Bellevue
For all of you who are, along with all of us at Julep, eagerly awaiting the opening of the Bellevue parlor in March - the walls are up and there is color on them! (Thank you AGAIN Wilcox, Hutchison & Maul, Thuma Works and especially Kate MacDonald).
THANK YOU for the overwhelming response - we've sold hundreds of gift certificates and have over 50 appointments on our books already! And we're not even open yet!

This is the wall where our 54 inch plasma screen is going to go. We're playing Wonder Woman in our parlors for our Chick Flicks for March, and Bridget Jone's Diary for April. I just emailed out a survey by surveymonkey for our Mother's Day May movie. If you're interested, please fill it out too! But as Susanne just observed, all the mother's day movies are quite depressing:
“Stepmom” (1998) Susan Sarandon & Julia Roberts
“Freaky Friday” (2003) Lindsay Lohan
“Heartbreakers” (2001) Sigourney Weaver, Jennifer Love Hewitt
“The Princess Diaries” (2001) — Julie Andrews, Anne Hathaway
"Terms of Endearment" (1983) - Shirley MacLaine, Debra Winger
If you have any other ideas, please let us know!
But we're all set for Father of the Bride in June. Why do dads always get to have all the fun?
THANK YOU for the overwhelming response - we've sold hundreds of gift certificates and have over 50 appointments on our books already! And we're not even open yet!
This is the wall where our 54 inch plasma screen is going to go. We're playing Wonder Woman in our parlors for our Chick Flicks for March, and Bridget Jone's Diary for April. I just emailed out a survey by surveymonkey for our Mother's Day May movie. If you're interested, please fill it out too! But as Susanne just observed, all the mother's day movies are quite depressing:
“Stepmom” (1998) Susan Sarandon & Julia Roberts
“Freaky Friday” (2003) Lindsay Lohan
“Heartbreakers” (2001) Sigourney Weaver, Jennifer Love Hewitt
“The Princess Diaries” (2001) — Julie Andrews, Anne Hathaway
"Terms of Endearment" (1983) - Shirley MacLaine, Debra Winger
If you have any other ideas, please let us know!
But we're all set for Father of the Bride in June. Why do dads always get to have all the fun?
Friday, February 6, 2009
Board Games
I just finished playing Tsuro with my family tonight - a board game that calls itself "The game of the Path." Each player puts tiles on the board that connect into a path, and the object is to stay on the board and not let an inadvertant move or another player's move change your path such that you go off the deep end. You have to keep moving forward, no matter where the path may lead. You can shape and connect the path, but ultimately much of the path has been laid and connected by others.
Lessons for my life at Julep abound. To wit: always try to keep all the paths and potential paths in view so you can make the best choices. (Of course, I got knocked off the board twice by my spouse tonight - but managed to survive my seven-year old). Strategy is all about seeing ahead, and not being blinded by satisfaction of the immediate next move. Keep moving forward, making the best moves you can through the criss-crossing maze of options. And try not to be beaten by a seven-year old.
I've also enjoyed playing Blokus with my son. The object of the game here is to take over as much of the board as possible with your color pieces, and leave as little space as possible for your opponent. While I don't think of the world is as being as zero-sum as the Blokus board, this game still MAKES YOU THINK. The first few moves feel just like building a start-up in the first days. As you stretch out and take up as much of the board as possible, each move is exhilerating - anything is possible, each step builds momentum and feels like a bridge to victory. The last few moves feel like navigating through a tough economy - thinking hard about where to put your limited resources, what will make the largest impact, how to conserve your space while still going for the ultimate goal.
Of course, the ultimate lesson is that it's fun and energizing to engage with the people I love - over a gameboard or anything else. And maybe that I should stop drawing work-related lessons from a game board. . .
But if you have kids around age 7, or are in any kind of leadership role in your life, or both, I highly recommend Tsuro and Blokus.
Lessons for my life at Julep abound. To wit: always try to keep all the paths and potential paths in view so you can make the best choices. (Of course, I got knocked off the board twice by my spouse tonight - but managed to survive my seven-year old). Strategy is all about seeing ahead, and not being blinded by satisfaction of the immediate next move. Keep moving forward, making the best moves you can through the criss-crossing maze of options. And try not to be beaten by a seven-year old.
I've also enjoyed playing Blokus with my son. The object of the game here is to take over as much of the board as possible with your color pieces, and leave as little space as possible for your opponent. While I don't think of the world is as being as zero-sum as the Blokus board, this game still MAKES YOU THINK. The first few moves feel just like building a start-up in the first days. As you stretch out and take up as much of the board as possible, each move is exhilerating - anything is possible, each step builds momentum and feels like a bridge to victory. The last few moves feel like navigating through a tough economy - thinking hard about where to put your limited resources, what will make the largest impact, how to conserve your space while still going for the ultimate goal.
Of course, the ultimate lesson is that it's fun and energizing to engage with the people I love - over a gameboard or anything else. And maybe that I should stop drawing work-related lessons from a game board. . .
But if you have kids around age 7, or are in any kind of leadership role in your life, or both, I highly recommend Tsuro and Blokus.
Girlfriend's Glycolic Manicure
I'm on my third week of doing the Girlfriend's Glycolic Manicure - and what a difference.
Lisa has always said that I'd see more results by doing a series - since skin takes 2-3 weeks to turnover, doing the glycolic treatment weekly really helps to improve the look and feel of your hands.
I'm now an even truer believer. The lines at my knuckles have disappeared - spots are gone and my hands feel baby soft. Even lotion goes on differently - it soaks in immediately.
Since my hands are always dry and scratchy in the wintertime (from cold, and perhaps exacerbated by the fact that I drive around with my car heat on high, blowing right at my hands), it's such a relief.
I've loved getting periodic Girlfriend's Glycolic treatments, but three in a row has made a huge, noticeable difference.
I want to bathe in this stuff - maybe I've got to get Lisa to develop a glycolic wash for guests to take home . . .
Lisa has always said that I'd see more results by doing a series - since skin takes 2-3 weeks to turnover, doing the glycolic treatment weekly really helps to improve the look and feel of your hands.
I'm now an even truer believer. The lines at my knuckles have disappeared - spots are gone and my hands feel baby soft. Even lotion goes on differently - it soaks in immediately.
Since my hands are always dry and scratchy in the wintertime (from cold, and perhaps exacerbated by the fact that I drive around with my car heat on high, blowing right at my hands), it's such a relief.
I've loved getting periodic Girlfriend's Glycolic treatments, but three in a row has made a huge, noticeable difference.
I want to bathe in this stuff - maybe I've got to get Lisa to develop a glycolic wash for guests to take home . . .
Thursday, January 29, 2009
Staycation
Our Staycation special has been amazing! I love seeing women at the front of our parlor, enjoying chips, salsa, and Mike-aritas. I've been thinking about adding a sunlamp next year to this special. I love my sunlamp, but the requirements are so specific (sit 8-12 inches, have it shine in your eyes, better earlier in the day, for 10ish minutes) that I'm not sure how to offer that to our guests.
For now, you're just going to have to enjoy a fabulous deal in a fabulous environment.
Wednesday, January 28, 2009
Julep All Company Meeting January 20
We had a great day celebrating our accomplishments and coming up with ideas to delight our guests in 2009 (I love poster-sized Post-its - and we covered our walls with them!). I left with renewed energy and purpose. Thank you Amy for organizing such a fun and productive day for us. Thank you everyone for being honest in sharing your hopes, fears, and most of all, your ideas for how we can do better each day.
Saturday, January 17, 2009
Happy New Year
I just logged into this blog for the first time in a while, and looked at the header again with fresh eyes, and am amazed by the fact that I might need to rename this blog. It's not about the trials and travials of STARTING Julep Nail Parlor because it's now been over a year and a half since we first opened our doors to our first parlor. We're long past "starting"!
I'm also reflecting all that we've accomplished because we're getting ready for our first all company meeting on Tuesday (apologies to our guests - we will be closed this Tuesday, January 20th while we gather, connect and refelect). We're getting together to celebrate everything we've accomplished together in 2008 and share our ideas for 2009. Here's a slice of what we've done together in just the past twelve months:
· Launched a new menu in March with innovative new treatments like the Girlfriend’s Glycolic Manicure
· Delighted guests with our new “Parlor” level treatments by offering them complimentary nail repair and Julep vernis
· Developed a new manicure table and pedicure ottoman solution that is uniquely Julep’s (and currently being patented)
· Sat in over 100 chairs to find the Steelcase Leap Chair – the new Julep guest chair going forward
· Opened a beautiful new downtown parlor in May
· Opened a beautiful new Gig Harbor parlor in July
· Started offering eyelash extensions
· Raffled off a pair of Manolo Blahniks
· Learned how to spell Manolo Blahnik
· Recruited and welcomed over 20 amazing new team members to Julep
· Hosted our first ticketed Girls Night Out event
· Hosted an amazing Sex in the City Movie screening event
· Developed and offered out guests not one, but TWO Julep branded Salt Scrubs
· Launched a seasonal color palette for the first time this fall
· Hosted hundreds of bridal showers and birthday gatherings
· Welcomed thousands of sisters, girlfriends, mothers and daughters
· Launched our Frequent Filer program
· Improved upon our seasonal Pumpkin and Cranberry treatments – and offered them to our guests again!
· Celebrated our first Service Quality month in June
· Got our license to serve alcoholic beverages to help our guests celebrate special occasions and everyday triumphs at Julep
· Signed a lease to open our fourth parlor in Bellevue
· Launched a new in-parlor signage system –and put up holiday signage for the first time
· Started using our flatscreens to tell the Julep story to our guests
· Added a hot oil and salt scrub experience to our parlor treatments
· Were featured on King 5 news and Komo news – in the same month!
· Helped each other grow and stretch beyond our usual comfort zones each and every day
· And, most importantly, served our guests passionately, making them feel happy and beautiful through over 10,000 appointments
For 2009, I'm thinking hard about how to break down our extraordinary goals into ordinary days. For example, I'm committed to sleeping an average of 8 hours a day, and asking everyone who works at Julep to just keep doing what they are doing so well - each and every day in each and every appointment and task.
We've invented our wheel! We've got to keep learning, improving and growing, but the way we will achieve our dreams is by keeping going what we've got. Just doing our best each day.
Thank you to everyone who has been part of our community and our success. We look forward to continuing to wow you through the extraordinary sum of our ordinary actions.
I'm also reflecting all that we've accomplished because we're getting ready for our first all company meeting on Tuesday (apologies to our guests - we will be closed this Tuesday, January 20th while we gather, connect and refelect). We're getting together to celebrate everything we've accomplished together in 2008 and share our ideas for 2009. Here's a slice of what we've done together in just the past twelve months:
· Launched a new menu in March with innovative new treatments like the Girlfriend’s Glycolic Manicure
· Delighted guests with our new “Parlor” level treatments by offering them complimentary nail repair and Julep vernis
· Developed a new manicure table and pedicure ottoman solution that is uniquely Julep’s (and currently being patented)
· Sat in over 100 chairs to find the Steelcase Leap Chair – the new Julep guest chair going forward
· Opened a beautiful new downtown parlor in May
· Opened a beautiful new Gig Harbor parlor in July
· Started offering eyelash extensions
· Raffled off a pair of Manolo Blahniks
· Learned how to spell Manolo Blahnik
· Recruited and welcomed over 20 amazing new team members to Julep
· Hosted our first ticketed Girls Night Out event
· Hosted an amazing Sex in the City Movie screening event
· Developed and offered out guests not one, but TWO Julep branded Salt Scrubs
· Launched a seasonal color palette for the first time this fall
· Hosted hundreds of bridal showers and birthday gatherings
· Welcomed thousands of sisters, girlfriends, mothers and daughters
· Launched our Frequent Filer program
· Improved upon our seasonal Pumpkin and Cranberry treatments – and offered them to our guests again!
· Celebrated our first Service Quality month in June
· Got our license to serve alcoholic beverages to help our guests celebrate special occasions and everyday triumphs at Julep
· Signed a lease to open our fourth parlor in Bellevue
· Launched a new in-parlor signage system –and put up holiday signage for the first time
· Started using our flatscreens to tell the Julep story to our guests
· Added a hot oil and salt scrub experience to our parlor treatments
· Were featured on King 5 news and Komo news – in the same month!
· Helped each other grow and stretch beyond our usual comfort zones each and every day
· And, most importantly, served our guests passionately, making them feel happy and beautiful through over 10,000 appointments
For 2009, I'm thinking hard about how to break down our extraordinary goals into ordinary days. For example, I'm committed to sleeping an average of 8 hours a day, and asking everyone who works at Julep to just keep doing what they are doing so well - each and every day in each and every appointment and task.
We've invented our wheel! We've got to keep learning, improving and growing, but the way we will achieve our dreams is by keeping going what we've got. Just doing our best each day.
Thank you to everyone who has been part of our community and our success. We look forward to continuing to wow you through the extraordinary sum of our ordinary actions.
Sunday, December 28, 2008
True Colors Events

Thank you Travis & Jesse for featuring us on your True Colors Events blog. We love you back - and we know others do too, since you were recently voted “Best Wedding Planner” and “Best Day-of Wedding Coordinator” in Seattle Bride Magazine’s Best of 2008.
What would you expect from a project manager for a Fortune 500 company, and a professional counselor? The most dashing wedding planners in town.
What would you expect from a project manager for a Fortune 500 company, and a professional counselor? The most dashing wedding planners in town.
Tuesday, December 2, 2008
First Girlfriends' Holiday Kickoff Party
Let the festivities begin! We had a fabulous girls night out at our parlors Thurs Nov. 19/20. (It's taken me a while to post the photos!). Mini-stations of hand massages, paraffin, polish changes and neck and shoulder massage were enjoyed by all. To top it off, we had some amazing bargains that night only. We had so much fun on our end that most of our vernisseurs wanted to do an event like this monthly! So stay tuned.
Friday, November 21, 2008
Bellevue Here We Come!
The lease is signed, and Jeanne, Kate and I went to pick up the keys and put up our signs in our new Bellevue parlor at 221 Bellevue Way (just south of Bellevue Square Mall, across the street from the new Safeway). We're SO excited. This parlor is going to be amazing. It's 1527 square feet - so a little larger than our University District parlor and the first floor of our Gig Harbor parlor, and a little smaller than our Downtown Parlor. Kate and Jeanne met with our technology gurus today to figure out our exciting new media features. We're targeting opening in late February or early March, depending on whether you're talking to me or to Kate.
But we're taking reservations now for bridal showers, birthdays, and other parties. Just reach out to Susie or Susanne at events@myjulep.com.
Also, to celebrate our fourth parlor, we're offering a preopening special: $100 gift cards for just $50 at http://www.myjulepshopping.com/ - just select $100 gfit certificate and use code Bellevue09Mail at checkout (certificates valid at Bellevue parlor only). I can't wait to open our doors! Audrey, we can't wait to welcome you in early March!
Friday, November 14, 2008
Excited about our Girlfriend's Night Out Holiday Parties
Margot has organzied "Girlfriend's Night Out" parties for us next week - one at each of our parlors - and we've been so excited to the ticket purchases happening! Danielle keeps emailing us that someone else has purchased a ticket online! And another two friends! And another three friends!
It's our first time with this type of event, and all of us are so excited! That's why we keep repeating the word "excited"! And using exclamation marks!!
There's something so immediate and gratifying about online invitations. In case you aren't on our mailing list yet (email me at hello@myjulep.com and let me know!) or your invitation didn't make it to your inbox, here are the details below:
Girlfriend's Night Out
& Julep Holiday Kickoff Party
Downtown Seattle - Wednesday 11/19, 5-8pm
University District - Thursday 11/20, 5-9pm
Gig Harbor - Thursday 11/20, 5-8pm
We invite you and your girlfriends to enjoy
wine & cheese while you sample
a favorite Julep mini-service:
Dress your fingers with a mini-manicure in holiday colors
Clean up with a brow design at the brow bar
Warm up your hands with a paraffin wrap
Only at the party:
We'll "top off" your $75 Gift Certificate purchases and
make them $100 each
20% off all future appointments booked this evening
Check out our new party packages and get
20% off your own Julep Party
(when you reserve the date at this event)
Get a sneak peek at our exciting new
"Ready to Delight" Pre-Wrapped Holiday Gifts
Tickets $25
Purchase tickets for this event online at http://www.myjulepshopping.com/
Space is limited!
Questions? Call 206-818-0607
It's our first time with this type of event, and all of us are so excited! That's why we keep repeating the word "excited"! And using exclamation marks!!
There's something so immediate and gratifying about online invitations. In case you aren't on our mailing list yet (email me at hello@myjulep.com and let me know!) or your invitation didn't make it to your inbox, here are the details below:
Girlfriend's Night Out
& Julep Holiday Kickoff Party
Downtown Seattle - Wednesday 11/19, 5-8pm
University District - Thursday 11/20, 5-9pm
Gig Harbor - Thursday 11/20, 5-8pm
We invite you and your girlfriends to enjoy
wine & cheese while you sample
a favorite Julep mini-service:
Dress your fingers with a mini-manicure in holiday colors
Clean up with a brow design at the brow bar
Warm up your hands with a paraffin wrap
Only at the party:
We'll "top off" your $75 Gift Certificate purchases and
make them $100 each
20% off all future appointments booked this evening
Check out our new party packages and get
20% off your own Julep Party
(when you reserve the date at this event)
Get a sneak peek at our exciting new
"Ready to Delight" Pre-Wrapped Holiday Gifts
Tickets $25
Purchase tickets for this event online at http://www.myjulepshopping.com/
Space is limited!
Questions? Call 206-818-0607
Wednesday, November 12, 2008
Loving my happy lamp
As I type this blog entry, my eyeballs are being hit with happy light.
Because it is grey and rainy in Seattle. And I'm currently in the process of reading Harry Potter to my kids, which feels grey and rainy too.
Also, the happy lamp distracts my attention away from the flickering of the flourescents in our office (although they do nothing to distract from the buzzing of the same).
I think I'm supposed to sit under it for about 10 minutes, but of course it's already an hour and I'm still here, getting happier. It's just like when I ask our vernisseurs to leave on the glycolic peel for twice as long on me when I get the the Girlfriends' Glycolic Pedicure. Lisa frowns upon this practice, but I have thick, fast growing skin. According to my expert self-diagnosis.
Because it is grey and rainy in Seattle. And I'm currently in the process of reading Harry Potter to my kids, which feels grey and rainy too.
Also, the happy lamp distracts my attention away from the flickering of the flourescents in our office (although they do nothing to distract from the buzzing of the same).
I think I'm supposed to sit under it for about 10 minutes, but of course it's already an hour and I'm still here, getting happier. It's just like when I ask our vernisseurs to leave on the glycolic peel for twice as long on me when I get the the Girlfriends' Glycolic Pedicure. Lisa frowns upon this practice, but I have thick, fast growing skin. According to my expert self-diagnosis.
Monday, November 3, 2008
Eyelash extensions
We're starting to offer eyelash extensions at Julep next week - and WOW they are amazing. As a busy working mom, I love waking up feeling glamorous. It takes an initial upfront investment, but now all I do is add lipstick and mascara. And I look JUST like Lucy Liu.
You know how eyebrow shape makes a huge difference? (Although I unfortuantely only learned that AFTER my wedding photos). Eyelashes are the same. Immediate, amazing difference.
It was also awesome to fall asleep (actually drooling and snoring!) while Lisa went to work transforming my short stubby lashes into sweeping curls (using "j" curl, which is more natural looking than the "c" curl).
But I asked Lisa whether my eyelashes were the shortest she'd ever seen, and she said no. Mine were a size 7, and she swears she's seen 6s. But I suspect she says that to everyone.
Anyway, now I'm a size 9. Take that, TMZ.
Now I am obsessed when I look at magazines - trying to spot eyelash extensions (which last up to 6 weeks and look more natural) versus the false eyelashes (which can be more Tammy Faye and are applied for just the evening). E.g: Jennifer Lopez - false eyelashes. Jennifer Aniston - eyelash extensions.
I've never had lashes long enough to worry abut clumpy mascara before! Now I understand why that matters. . .
Thank you thank you Lisa!
You know how eyebrow shape makes a huge difference? (Although I unfortuantely only learned that AFTER my wedding photos). Eyelashes are the same. Immediate, amazing difference.
It was also awesome to fall asleep (actually drooling and snoring!) while Lisa went to work transforming my short stubby lashes into sweeping curls (using "j" curl, which is more natural looking than the "c" curl).
But I asked Lisa whether my eyelashes were the shortest she'd ever seen, and she said no. Mine were a size 7, and she swears she's seen 6s. But I suspect she says that to everyone.
Anyway, now I'm a size 9. Take that, TMZ.
Now I am obsessed when I look at magazines - trying to spot eyelash extensions (which last up to 6 weeks and look more natural) versus the false eyelashes (which can be more Tammy Faye and are applied for just the evening). E.g: Jennifer Lopez - false eyelashes. Jennifer Aniston - eyelash extensions.
I've never had lashes long enough to worry abut clumpy mascara before! Now I understand why that matters. . .
Thank you thank you Lisa!
Monday, October 27, 2008
Julep Support Center Offices - Transformation to Holiday Workshop
Here's a sneak peak at our Holiday Gift Set preparation! I LOVE our earth-friendly ribbon - Recycled and Recyclable, with our elegant-but-cute-as-a-button leaf cluster printed with soy-based ink. I want to send it to Project Runway for someone to make me a dress with it. (But Kate would kill me if any of her holiday goods went missing - as she's clearly laid out in multiple post-it notes throughout the office).
And how about our eyecatching environmentally friendly shopping bags? We've only got a handful of these first edition bags! Someday, I hope to be kicking myself up-side the head for not keeping mine in better condition to sell for huge bucks on Ebay.
Our shared wood-paneled Support Center office is brimming with boxes and boxes of lovely holidy gift set goodies. True to our goal of learning and getting better everyday, our holiday preparation this year was in full swing MONTHS before the "H" word even crossed our minds last year.
Speaking of our Home away from Home (or right next to our homes, for me, Kate and Jeanne), apparrently we've sufficiently aggravated our co-tenant/landlord with all of our clutter that he's banishing us next door - where we will have access to more space and light, but not free heat/water/phones. And, most importantly, we're going to have to leave behind the wood panels. Kate is so excited she can barely concentrate in yoga class.
When I first told Kate where our office was located, she was pleasantly surprised to learn that the building wasn't a front for a porn studio, as her husband had concluded based on the perpetually pulled blinds, the non-descript company name taped inside the window, and the presence of scantily clad women smoking cigarettes outside the back door. (But it just turned out that the building houses a legitmate photo studio that works for local spas - or so we've been reassured).
Anyway, now we will have a room of our own. (That's two literary references in the same month! Reading this blog will make you smarter!).
Sunday, October 26, 2008
Our chairs are FAMOUS (on SNL!!)
Marylee emailed me over the weekend to tell me that she saw our orange chairs on a Saturday Night Live sketch - Don Draper's Guide to Picking up Women.We've seen Vanessa Williams in the sexy white version on Ugly Betty, but not in our Italian leather deep orange.
Come to Julep - sit in the chair that all the stars are sitting in!
Thursday, October 9, 2008
My baby sister is getting married
We're down in California for my baby sister's wedding this week. (This is where I'm totally psyched to have an awesome team at home - especially since after scouring the land for months and months, we finally have some live prospects for a Julep on the Eastside! Thanks Kate and Tracy!).
I love that my sister has found someone who wants to go to the airport as early as she does - especially since she comes from a family where flight times are taken as merely suggestive.
My sister Alice is nine years younger than I am, so I've spent my whole life equippping her with all the tools she needs to be a happy, responsible adult, including mandatory essays on E.M. Forster's Howard's End at age 9. All my life, I've worried about her, pushed her, nagged her, basically did everything my parents did to me that I found as profoundly irritating as it was ineffective.
But I love her such a "big, gi-normous much", as my daughter would say. Being a sister to Alice and my other (already married) sister Jenn has been one of my life's greatest joys. I really love being a sister.
And yes, I used to love making my sisters act out the "Sisters" song from White Christmas. ("Sisters, sisters, there were never such devoted sisters . . .").
I once read an article about a pair of sisters who were 98 and 100 respectively, and the 98 year old was still waiting for her older sister to stop bossing her around. I'm just barely perceptive enough to know that this is NOT an appropriate wedding present, but I might try to dig it up for my sisters nonetheless. . .
I love that my sister has found someone who wants to go to the airport as early as she does - especially since she comes from a family where flight times are taken as merely suggestive.
My sister Alice is nine years younger than I am, so I've spent my whole life equippping her with all the tools she needs to be a happy, responsible adult, including mandatory essays on E.M. Forster's Howard's End at age 9. All my life, I've worried about her, pushed her, nagged her, basically did everything my parents did to me that I found as profoundly irritating as it was ineffective.
But I love her such a "big, gi-normous much", as my daughter would say. Being a sister to Alice and my other (already married) sister Jenn has been one of my life's greatest joys. I really love being a sister.
And yes, I used to love making my sisters act out the "Sisters" song from White Christmas. ("Sisters, sisters, there were never such devoted sisters . . .").
I once read an article about a pair of sisters who were 98 and 100 respectively, and the 98 year old was still waiting for her older sister to stop bossing her around. I'm just barely perceptive enough to know that this is NOT an appropriate wedding present, but I might try to dig it up for my sisters nonetheless. . .
Thursday, October 2, 2008
Beyond "Red State Blue State"

The whole nation was holding it's breath tonight - and the verdict is in. All the pundits are calling it on every network. Julep's beautiful fall colors are in - deep indigo, true turquoise, rich wines, gun metal grey . . . We're far, far beyond just red and blue.
I'm wearing "Maggie" these days (the first bottle in the row above)- and there's something about beautiful color that just makes me smile. I love that it's colorful but still sophisticated and grown up. I want to bathe in this shade.
After you register to vote (deadline in Washington state is October 4th!), then come pick from our rainbow of colors while you contemplate what you want November 4th.
Tuesday, September 23, 2008
Going for Cate, ending up Dorothy

The coolest, and most dangerous, thing on the world wide web today is Instyle's Celebrity Hairstyle tool - where you can upload your own photo and "try on" celebrity hair styles.
But since I look JUST like the Asian model on the top right corner, I chose to use that face instead.
And then I went hairstyle shopping.
I thought I'd like America Ferrera, and I knew I wouldn't like Cindy McCain (is she REALLY a CELEBRITY????). But Cate. Cate was who my hair was on the inside.
After clicking on Cate's hairstyle, I then made it dark, added highlights, tried to add lowlights (but couldn't really figure out the difference) and then pressed print and I was off to the hair salon.
But somehow, when I left, I was not Cate. I was more Dorothy Hamil. Not that I didn't spend most of my childhood channeling Dorothy. (When I wasn't channeling Debra Winger as Wondergirl).
But now I am in my late thirties, a mom of two kids trying not to LOOK like a mom of two kids, and I ended up looking like a cross between a seventies figure skater and a Japenese adolecent boy. Not really sure what is worse . . .
Ah Cate. You are so elusive.
Monday, September 22, 2008
Julep First Ever Family Picnic - Indoors!
The on again off again rain didn't stop us from gathering with our families for our picnic - we just moved it indoors to the UD parlor! Thanks everyone for staying/coming out/ driving up from Gig Harbor / bringing your spouses and family!! It was so great to have some time to get together!
Monday, September 15, 2008
Getting our jollies from checklists
I was so excited driving into work today because we were having our first ever seasonal promotion pre-launch meeting. Strange but entirely true - I was so giddy with anticipation that it felt like Christmas morning.
Up until now, we haven't had/haven't had a chance to have prelaunch meetings because I was head of marketing, parlor hostess and parlor manager, so the promotions I dreamed up at 2am only needed to be discussed with Jeanne, printed up in Powerpoint and communicated to our small team in parlor, and we were off and away. Total time from inception to rollout: 7 hours.
Turns out 7 hours notice doesn't really work for 3 parlors.
So even though our awesome fall treatments and vernis colors launch OCTOBER 1 - a full 16 days away - we met as an implementation team to discuss our programs and figure out how to bring them alive in our parlors (using Jeanne's awesome step by step checklist, which gave Kate the goosebumps). Moving from 7 to 384 hours is an over 5000% improvement.
And I love sitting around a table with such smart, passionate, and powerful women. I have the most amazing job EVER.
Up until now, we haven't had/haven't had a chance to have prelaunch meetings because I was head of marketing, parlor hostess and parlor manager, so the promotions I dreamed up at 2am only needed to be discussed with Jeanne, printed up in Powerpoint and communicated to our small team in parlor, and we were off and away. Total time from inception to rollout: 7 hours.
Turns out 7 hours notice doesn't really work for 3 parlors.
So even though our awesome fall treatments and vernis colors launch OCTOBER 1 - a full 16 days away - we met as an implementation team to discuss our programs and figure out how to bring them alive in our parlors (using Jeanne's awesome step by step checklist, which gave Kate the goosebumps). Moving from 7 to 384 hours is an over 5000% improvement.
And I love sitting around a table with such smart, passionate, and powerful women. I have the most amazing job EVER.
Friday, September 12, 2008
Suddenly it's fall!
Over the past few months, we've been getting used to welcoming guests and trying to keep the lightbulbs from going out in three locations across Puget Sound (KBM knows more about 130volt light bulbs than she ever thought necessary . . .).
And suddenly it's fall!
Everybody's babies are bigger (Jeanne and Shari here, Ali & Renata out of state). And some are about to come out to meet us (Danielle - who is conveniently planning to have her baby on September 29th - between processing payrolls).
I'm entering fall with a renewed sense of purpose and excitement for leading Julep to the next level. Our walls are plastered with regional maps - and growing numbers of red stars for where we want to bring Julep next. (Including Bellevue, Kirkland, West Seattle, University Place, Mill Creek, Edmounds . . .).
Right now, I'm excited about:
And suddenly it's fall!
Everybody's babies are bigger (Jeanne and Shari here, Ali & Renata out of state). And some are about to come out to meet us (Danielle - who is conveniently planning to have her baby on September 29th - between processing payrolls).
I'm entering fall with a renewed sense of purpose and excitement for leading Julep to the next level. Our walls are plastered with regional maps - and growing numbers of red stars for where we want to bring Julep next. (Including Bellevue, Kirkland, West Seattle, University Place, Mill Creek, Edmounds . . .).
Right now, I'm excited about:
- Doing a better job telling our story! Okay, maybe if you're reading this, you're already immersed in Julep, but we're realizing that a lot of our guests don't realizing that they we're a healthy, non-toxic, ultra-sanitized, community-oriented, responsible place that's perfect for your next party. They just know they're somewhere hip and friendly, with rockstar treatments. That's great - but there's more to us! Yes, it is possible to be both beautiful AND deep!
- All the guests who are bringing their celebrations to Julep! September is turning out to be a busier party month at Julep than August was.
- Our new Refresh Citrus-Mint Salt Scrub! We have a sample jar in our Julep Support Center offices and I've been using instead of soap to wash my hands - with velvety results after just 2 days.
- "Liv" - one of our new fall colors that's a beautiful gun metal grey
- Summer finally coming to Seattle
- Our amazing teams in all three parlors.
Wednesday, July 30, 2008
Jennifer on top of Cate
So I've realized that we can expand our 36 Julep vernis colors to an infinate number if we layer 2 different polish colors. We always do 2 coats of vernis anyway - so now I'm trying to experiment with different variations.
Right now, I'm loving Jennifer (sheer light pink) on top of Cate (opaque neutral beige) - the perfect nude polish for my darker skin.
I was at Gig Harbor today, "helping out" by having Karen practice a Parlor Manicure on me. Yes, it's so hard being me.
Anyway, we tried the Holly (opaque light pink) on top of Hillary (coffee brown), and that didn't work out as well. I had to bail and go straight Hillary, which I had forgotten how much I loved.
Lisa is working on new fall colors - dark neutrals, blues and greys. Stay tuned - more exciting colors and combinations arriving at one of your THREE Julep parlors soon.
Right now, I'm loving Jennifer (sheer light pink) on top of Cate (opaque neutral beige) - the perfect nude polish for my darker skin.
I was at Gig Harbor today, "helping out" by having Karen practice a Parlor Manicure on me. Yes, it's so hard being me.
Anyway, we tried the Holly (opaque light pink) on top of Hillary (coffee brown), and that didn't work out as well. I had to bail and go straight Hillary, which I had forgotten how much I loved.
Lisa is working on new fall colors - dark neutrals, blues and greys. Stay tuned - more exciting colors and combinations arriving at one of your THREE Julep parlors soon.
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